Files uploaded into a Form can be downloaded and opened from the iOS App

Previously, any files uploaded into an event form could not be opened from within an event form. Now, files can be downloaded and opened immediately from within the iOS App. N.B. This is ONLY for use online.

On the main application, different files could be uploaded into an Event Form. But, they were not available to access/download on the iOS App

On the main application, different files could be uploaded into an Event Form. But, they were not available to access/download on the iOS App

The files appeared with a download button, but when downloaded, they could not be accessed from Smartabase OR from your device.

A message would appear saying downloading, but the download was not available once downloaded.

A message would appear saying downloading, but the download was not available once downloaded.

Now, when online on iOS, files can be download and viewed directly in an Event Page.

Now, when online on iOS, files can be download and viewed directly in an Event Page.

It will show "Downloading File"

It will show "Downloading File"

The "Download" button changes to "Open".

The "Download" button changes to "Open".

The file opens directly in Smartabase (exactly the same as Files in the My Resources Module).

The file opens directly in Smartabase (exactly the same as Files in the My Resources Module).

Click "Done" to go back to the Event Form

Click "Done" to go back to the Event Form

Click to manipulate the file using other apps/features on your phone

Click to manipulate the file using other apps/features on your phone

On iOS, files uploaded into Tables can also be downloaded and opened

Once the row is opened, click on "Download" and then "Open".

Once the row is opened, click on "Download" and then "Open".

File Uploads in Profile forms are also available to download and open on iOS

File Uploads in Profile forms are also available to download and open on iOS

Example of the Profile Form on iOS, and opening the File directly from the Profile Module

Example of the Profile Form on iOS, and opening the File directly from the Profile Module

N.B. PDF, Word Docs, Excel files (.csv, .xlsx and .xls) and Images (.jpg) are all supported. Note that only files that are selected to be download are transferred to your device, so this helps keep your transfer costs to a minimum. Additionally, these don't influence the size of the App on your phone, but keep in mind that your phone has to store these, so they may take up space.

Do NOT enable Mobile access for forms with GPS or HR file uploads as the mobile system is NOT designed for extremely large data sets.

N.B. Warning: Documents, links to documents, or even Resources embedded INTO a section or a field's description CANNOT be opened and downloaded on iOS. This is because the system cannot recognise these links as documents and a url is NOT accessible from within Smartabase. A full screen display may lock you out of Smartabase and you may need to quit the application, or you may be automatically logged out.

N.B. Warning: Documents, links to documents, or even Resources embedded INTO a section or a field's description CANNOT be opened and downloaded on iOS. This is because the system cannot recognise these links as documents and a url is NOT accessible from within Smartabase. A full screen display may lock you out of Smartabase and you may need to quit the application, or you may be automatically logged out.

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