Changes to the Rescheduled Status for iCals

A Smartabase iCal opened with an iOS calendar did NOT recognise the Rescheduled entries as Rescheduled and it displayed them as cancelled. To overcome this, the rescheduled entries will be green (indicating On) and RESCHEDULED will be shown in the event booking header.

There was a significant limitation with the interpretation of a Rescheduled event status with iCals (on iOS and on some other calendaring systems), and Rescheduled events were being interpreted and displayed as Cancelled. Thus, it looked like a bug with the iCals not refreshing, but it was actually a limitation with some calendars in that Rescheduled was not able to be shown as a status type and rescheduled events were displayed as cancelled. The correct status appeared when the entry was opened, but it was not ideal for users to have to check that each cancelled entry was actually cancelled, and not just rescheduled.

As a work around,the rescheduled status will now be shown with the iCal event header and the entry will appear as green (e.g. as on). This means users will be able to see the status on their calendar, and the correct status still appears when they open the entry.

There is now a new Advanced Field Property for the Status field to enable the Rescheduled event status to be pulled through to an iCal and be shown in the event header.

There is now a new Advanced Field Property for the Status field to enable the Rescheduled event status to be pulled through to an iCal and be shown in the event header.

There is a new Advanced Field property for Schedule and Appointments Events Status Fields to enable the Rescheduled status to be shown in the iCal header. By default it will be set to ON. To hide the rescheduled status from appearing in the header, set this property to No.

The image shows a screenshot from Smartabase for three entries with different status (On, Rescheduled and Cancelled) for three different event forms. Two of the forms are set up to show the RESCHEDULED status of the entry in an iCal

The image shows a screenshot from Smartabase for three entries with different status (On, Rescheduled and Cancelled) for three different event forms. Two of the forms are set up to show the RESCHEDULED status of the entry in an iCal

The iCal is downloaded (or subscribed to)

The iCal is downloaded (or subscribed to)

When imported or subscribed to, the forms with the rescheduled status set for them will show in the calendar

When imported or subscribed to, the forms with the rescheduled status set for them will show in the calendar

The Entries appear and the Rescheduled status is shown in the header of the entries that have this property enabled

The Entries appear and the Rescheduled status is shown in the header of the entries that have this property enabled

Note that on some calendars like gmail (e.g. if you upload a downloaded iCal-note you cannot subscribe using gmail), cancelled events are NOT shown in the calendar. These go straight to the Calendar's trash, so with the change to Rescheduled entries being interpreted as On and with Rescheduled showing in the header, these entries now appear in the calendar ( previously they would have been interpreted as cancelled and would have been sent to the calendar trash)

Note that on some calendars like gmail (e.g. if you upload a downloaded iCal-note you cannot subscribe using gmail), cancelled events are NOT shown in the calendar. These go straight to the Calendar's trash, so with the change to Rescheduled entries being interpreted as On and with Rescheduled showing in the header, these entries now appear in the calendar ( previously they would have been interpreted as cancelled and would have been sent to the calendar trash)

Keep in mind that a downloaded iCal will NOT update as it doesn't access Smartabase to see if changes have occurred to any events. It is essentially only a snapshot at the time of download. Unfortunately, some calendar systems do not support accessing iCals through an https site (e.g. ones that require a login and authentication, which you MUST have to access Smartabase, especially as you may be accessing personal and confidential data so it needs to be accessed securely), so you may only be able to download iCals and not subscribe to them.

Note that if you do subscribe to iCals, on some iOS devices (e.g. an iPhone 5) the minimum rate you can set it to refresh is every 15 minutes (e.g. it checks for changes every 15 minutes), so there may be delays between updates to event status and updates displaying in the iCals.

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