Licences: Licence structure and renewal

Licences in SMARTABASE are assigned to each user. The licence structure is as follows

Builder and Admin Licence: Has access to the Builder Site and to the Administration Site

Administration Licence: Has access to the Administration Site

Professional/Staff Licence: Has access to the Application to access athletes' (users in a group) data

Athlete Licence: has access to enter and view their own data

The licence structure is as follows:

Athlete Licences are Free*. This Licence provides a users with access to different modules in the system and to read/write their own data (that they are given permission for). They cannot enter or review data for any other athletes/users

* Some sites such as fitness testing sites may incur a small athlete charge depending on the way the site is structured. Talk to your distributor for more information

Coach Licences provide your staff and professionals with access to the difference modules in the system, and access to athletes data (that they are given permission for). These are priced differently depending on your currency (ask your distributor about the cost) and based on the number of licences you purchase. They can be purchased in the following amounts:

Coach licenses ( 1‐10)

Coach licenses (11‐20)

Coach licenses (21+)

Administration Licences allow access to the Administration site to set up groups, users, roles and permissions and the cost is based on the type of site that you have purchased:

Coach administrator license bronze

Coach administrator license silver

Coach administrator license gold

Builder Licences allow access to the Builder and Administration site to build and update the structure of the forms and the site, and to set up groups, users, roles and permissions. The cost is based on the type of site that you have purchased:

Builder plus Admin Bronze

Builder plus Admin Silver

Builder plus Admin Gold

For a Current List of Prices contact you SMARTABASE distributor

Licence Fees cover

Professional/Staff Licences include:

Free updates for the modules and features that you have available on your application

11Gb's of storage and transfers per Professional/Coach/Admin Licences

1000 text messages on silver and gold sites across all Professional Licences

E-mail support

Builder and Admin Licences include:

Free updates to all new releases and enhancements on the Builder and Administration site

Initial support and training via phone/skype

On-going E-mail support

Administration Licences include:

Free updates to all new releases and enhancements on the Administration site

Initial support and training via phone/skype

On-going E-mail support

 

Licences are for 12 months

Each Licence covers a 12 month period from data of issue, or if you purchase a licence pro-rate then it will be for the pro-rate period. An organisation purchases the required amount of licences when the site goes live (after sign off and acceptance). Four weeks before the end of the 12 month period you will receive notification to renew your licences.

Purchasing additional licences can be done at any time by contacting your distributor

You can purchase additional licences at any time, and these are based on the type of licence that you are purchasing and you will be charged at a monthly pro-rate based for the period of time until your licence fees are due. For example, if you purchase 10 additional Coach Licences 6 months after you go live, you only pay for 6 months. Then, the yearly amount for these additional 10 licences is added to your original licence fee invoice so that payment is covered with one simple invoice.

Transferring Ownership of the Licence

The Builder and Administration licences can be transferred to a new User if a Builder or Admin leaves during the licence period.

Professional Licences cannot be transferred because any data entered by the professional will be linked to that users name. If a coach leaves during the licence period, they the licence cannot be transferred. A new user will need to purchase an additional licence pro-rate.

Additional Fees

If you are nearing you limit for storage and transfer fees or even for text messages, will will alert you and look at the best option to ensure you have the most cost effective option moving forwards.

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