Logging into the software
Please note that the system works best using the internet browser Chrome or Firefox. If you are using Internet Explorer 6, we recommend that you change to a different internet browser. Chrome and Firefox are web browser that are free to install and use on your computer and the software will work considerably faster on this browser compared to Internet Explorer. For more information on Firefox visit http://www.mozilla.com/en-US/firefox/personal.html
Load your internet browser
You will be given a unique website address, type it into your internet browser:
Access and Login to the website
On your internet web browser such as Firefox (the preferred browser) or Chrome type in the software link that your administrator provided you.
Your site will begin with one of the following:
Please note that there is NO "www" at the start of the address and you must type in "https" to access the website securely.
Type in Your Username and Password in the Login Page
Enter the Username and Password provided in your Welcome e-mail.
1. Enter your Username in the "Username or Email" text box.
2. Enter your Password in the "Password" text box.
3. Press Login
The username and password need to be entered correctly and in the correct case. For example, the username of henry.bander needs to be entered in lowercase with a full stop between the first and last name. If you are not sure what your Username is contact your administrator, or look through your e-mails.
This username and password will also enable you to login to the mobile, iPad and iPhone applications if you use them
Forgotten Your Password?
Forgotten your Password?
If you have forgotten your password, type your e-mail address in the "Forgot Your Password" text box on the right hand side of the page. A new password will be sent to your e-mail account. You will need to use this new password to login.
You can then go to your account settings (top right of the login page) and change your password after you next login.